Privacy Policy
Mapogos Prospects (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our business.
By using our website, requesting a quotation, submitting an enquiry, or making use of our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Contact number
- Company name (where applicable)
- Physical address
- Information submitted through our contact or quotation forms
- Any information voluntarily provided when communicating with us
- Technical information including IP address, browser type, operating system, referring website, and website usage statistics collected through cookies and analytics tools
2. How We Use Your Information
Your personal information may be used to:
- Respond to enquiries and quotation requests
- Provide products and services
- Process customer requests and orders
- Communicate regarding projects and service updates
- Improve our website and customer experience
- Send marketing communications where consent has been provided
- Comply with legal and regulatory obligations
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:
- Contractors and service providers
- Installation teams
- Delivery partners
- IT and website support providers
- Professional advisers
- Government or regulatory authorities where required by law
All third parties are required to process your information securely and in accordance with applicable privacy legislation.
4. Data Security
We implement reasonable technical and organisational security measures designed to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although every reasonable effort is made to safeguard your information, no electronic transmission or storage method can be guaranteed to be completely secure.
5. Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyse visitor behaviour
- Enhance user experience
- Measure the effectiveness of marketing campaigns
You may disable cookies within your browser settings, although doing so may affect certain website functionality.
6. Marketing Communications
Where you have provided your consent, we may send you:
- Company news
- Service updates
- Promotional offers
- Industry-related information
You may unsubscribe from these communications at any time.
7. Your Rights
In accordance with POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Request deletion of personal information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted using the contact details below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our products and services
- Meet contractual obligations
- Comply with legal and tax requirements
- Resolve disputes
- Enforce our legal agreements
Information that is no longer required will be securely deleted or anonymised.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage users to review the privacy policies of those websites before providing personal information.
10. Children’s Privacy
Our website and services are intended for adults and businesses.
We do not knowingly collect personal information from children under the age of 18 without appropriate parental or legal guardian consent.
11. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us:
Mapogos Prospects
Email: admin@mapgos.co.za
Telephone: 031 023 3267
Website: https://mapogos.co.za